- big problems
- Customer Value Segmentation (RFM)
- Customer Profitability Tiers (No ML Needed)
- Data Quality Assessment & Cleaning
- Product Portfolio Optimization
- Product Cannibalization Analysis
- Compare sales trends before/after Mountain-500 launch (2013)
- Calculate cross-category purchase patterns:
- Dead Inventory Identification (Operational Efficiency)
- Pricing Strategy Analysis
- Operational Recommendations
- Pricing:
- Standardize margins by category (e.g., 60-80% for accessories, 40-50% for bikes)
- Bundle slow-moving accessories with high-end bikes
- Inventory:
- Discontinue 15+ year-old bike models (save $1898/unit in tied-up capital)
- Implement 90-day inventory review cycle
- Customers:
- Create "Platinum" loyalty program with exclusive early access
- Win-back campaign for 112 inactive high-value customers